Initially, there is your project. In your product or process development, a question arises. A crucial information is missing or you just need to be sure …
The first contact can be by mail or by telephone. We talk about your project, the problems or issues that arise. We focus the conversation to get a good understanding of your need, and to begin to consider a scientific approach to solve it.
We ask you for the first elements which may be useful to consider the good way to answer your question. If needed, we request you to meet each other, or for a visit, if the complexity of the phenomenon or the device requires it.